Fair billing.

One-click cancel

Cancel any plan from Settings → Billing → Cancel plan. One click. No retention pop-ups, no phone call, no support ticket. You keep full access to the plan until the end of the period you already paid for; the plan then downgrades to Free automatically.

Refunds

New subscribers: if within 7 days of your first paid charge you have used fewer than 20 credits, email billing@looknish.com and we refund in full.

Annual plans: we prorate refunds for the unused months if you cancel within the first 30 days.

Accidental double-charges, duplicate accounts, currency conversion errors: refunded always, no time limit.

Credits

Plan credits refresh at the start of every billing period and do not stack, use them or lose them.

Top-up credits that you purchase separately do not expire while your account is active.

On downgrade your remaining top-up credits stay in your account.

On cancel top-up credits remain usable on the Free plan for 12 months.

Failed generations

If a generation fails for any reason on our side, model error, timeout, content filter, the credit is refunded to your balance automatically. You will see a "refunded" tag on the job in the Gallery.

Price changes

If we ever raise plan prices, existing customers are grandfathered at their current price for at least 12 months on monthly plans and for the remainder of the term on annual plans. We announce changes at least 30 days in advance by email and in-app.

Pausing your account

Not shooting this month? Pause billing for up to 3 months per year from Settings → Billing. Your workspace, uploads and gallery stay intact.

What we will never do

Hide the cancel button behind support. Auto-renew annual plans without email notice. Charge for a feature you already paid for. Delete your images the day you cancel. Send you a "win-back" discount that is cheaper than what our loyal customers pay.

Questions

Anything unclear? Write to billing@looknish.com and a human will answer.